Shipping policy

At TheTailClawShop, we aim to deliver your order as quickly and smoothly as possible.

Processing Time
All orders are processed within 1–4 business days. Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Time
Most orders are delivered within 14 days. However, depending on your location and external factors, delivery may take up to 28 days. The majority of our shipments arrive before the 14-day mark.

Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package.

Delays
While we do our best to ensure timely delivery, delays may occur due to customs processing, postal service disruptions, holidays, or high-demand periods. We appreciate your patience in such cases.

Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.

Contact
If you have any questions about your order or shipping, please contact us at:
support@thetailclawshop.com

Our Promise
We are committed to providing a smooth and reliable shopping experience, ensuring your order arrives as quickly as possible.